Coordinated Entry System Update

The Chester County Department of Community Development is pleased to announce an update to the county's Coordinated Entry System. Beginning on December 12, 2019, there will be separate Call Center and Street Outreach services available to residents experiencing homelessness.

This change is an important enhancement to the success of the Decade to Doorways initiative to end homelessness in Chester County. Call Center services will be administered by Pennsylvania's 211 system via a contract with the United Way of Chester County. 211 services will be available 24 hours a day, seven days a week.

Human Services Inc. will provide full-time Street Outreach specialists to engage and verify individuals and families that are street homeless, while assisting them with access to shelter.